this is customer she ordered from us more than 1 times, if she didnt receive any products from us why she ordered second time and third time ? Aslo she just kept say she didnt receive some items ,but cant send me any pictures or video She just wants to use the negative review to make us compensate her for the part we posted We will never do this For the second shipment, we did indeed have some products out of stock and did not ship them, but we issued a unified refund. It was her who had to add the goods herself and continued to let us ship them And intentionally left us a negative review This is the first time we have encountered such a customer in our business for over a decade Aslo other suplliers should be careful to do business with this customer